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Microsoft says Outlook apps can’t connect to Outlook.com

ID: 5844828f-e2bc-59aa-a69f-5a4133ef347f

STIX ID: report--5844828f-e2bc-59aa-a69f-5a4133ef347f

Feed Name: Bleeping Computer

Date Published: 2024-01-29

Date Updated: 2026-04-20

Author: Sergiu Gatlan

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Microsoft is investigating a widespread connectivity problem preventing Outlook.com accounts from connecting in Outlook desktop, Outlook for Microsoft 365, Thunderbird, and mobile apps over POP/IMAP/Exchange since 2024-01-23, causing repeated credential prompts even with correct passwords; while some users report temporary success with app passwords, the issue persists, and customers are advised to use Outlook.com on the web until a fix is released; the report also notes previously resolved Outlook.com client crashes, search errors, and earlier DDoS-related disruptions.

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