FTC reports 50% drop in unwanted call complaints since 2021

The FTC reports a continued drop in unwanted telemarketing and robocall complaints—down over 50% since 2021 to 1.1 million in 2024—while the Do Not Call Registry has grown to 254 million active registrations. Top complaint categories include medical/prescription robocalls, imposters, and debt reduction, with enforcement actions such as Operation Stop Scam Calls, a ban on government/business impersonation, and expansions to the Telemarketing Sales Rule to protect businesses. The FTC also clarified coverage of AI-enabled scam calls and launched a Voice Cloning Challenge to counter deepfake-driven fraud, alongside guidance for consumers to register and report violations.