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Proton worldwide outage caused by Kubernetes migration, software change

ID: 8320f948-dbc0-58bb-81ca-2dc69077aaeb

STIX ID: report--8320f948-dbc0-58bb-81ca-2dc69077aaeb

Feed Name: Bleeping Computer

Date Published: 2025-01-10

Date Updated: 2026-03-27

Author: Sergiu Gatlan

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Proton experienced a worldwide outage affecting Proton Mail, Calendar, VPN, Drive/Docs, Pass, and Wallet after a software change during a Kubernetes migration constrained new database connections and caused an infrastructure overload. The incident began around 10:00 AM ET (spiking near 4 PM Zurich), led to intermittent failures (about 50% of requests for Mail and Calendar), and was resolved in roughly two hours, with Mail and Calendar restored last; services have since stabilized and are being monitored.

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