Verizon blames nationwide outage on a "software issue"
ID: c080dccc-027f-50a0-bb78-c9190170c0ec
STIX ID: report--c080dccc-027f-50a0-bb78-c9190170c0ec
Feed Name: Bleeping Computer
Verizon reported that a nationwide wireless outage on January 14 was caused by a software issue rather than a cybersecurity incident, leaving some customers stuck in SOS mode and in some cases unable to reach 911; the company confirmed resolution by 10:20 PM ET, advised device restarts to reconnect, apologized, and offered a $20 credit while conducting a full review.
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