The Dark Side of eCommerce: How Fake Review Networks Manipulate Online Shopping
ID: 0d604eae-3835-5453-b610-2c5b77b086be
STIX ID: report--0d604eae-3835-5453-b610-2c5b77b086be
Feed Name: CloudSEK Blog
**Executive Summary:** The report documents a structured fraudulent review ecosystem on e‑commerce platforms where sellers, marketing agencies, mediators, and peer networks coordinate via WhatsApp/Telegram, affiliate links, order/refund forms, and tactics like 'empty box' deals to produce fake positive reviews; Cloudsek researchers recovered portal data and group snapshots indicating over ₹14 lakhs refunded across 3500+ orders (Apr–Aug 2024), and recommend platform monitoring, consumer awareness, regulatory enforcement, and improved fraud reporting.
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