What to do if you can’t get into your Facebook or Instagram account
ID: 79a129cf-9804-5684-b2fb-1f3282d6bef0
STIX ID: report--79a129cf-9804-5684-b2fb-1f3282d6bef0
Feed Name: The Guardian – Data & Computer Security
Date Published: 2025-05-21
Date Updated: 2026-04-23
Author: Samuel Gibbs Consumer technology editor
The document offers practical instructions for regaining access to Facebook or Instagram accounts, including using the "Forgot password?" flow, recovery via devices previously used to log in, and visiting the official hacked-account pages. It also recommends post-recovery security measures: set a strong, unique password; enable two-step verification with an authenticator app or security key; save recovery codes; enable unrecognized login alerts; remove suspicious contacts; and, if eligible, enable advanced protection.
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