SAP’s AI offer to legacy customers comes with a catch
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SAP confirms its Joule AI assistants are cloud-first but will be made available to ECC and S/4 customers who commit to migration; the company reiterates a 50% requirement and that ECC end-of-service remains 2027 (extended paid support to 2030), and Cloud ERP Private customers get up to three Joule Assistants activated at no extra cost for common finance, HR, and supply-chain workflows.
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