How UKG puts AI to work for frontline employees
ID: 36a8b9aa-2168-57bb-913a-9c6d9d263f09
STIX ID: report--36a8b9aa-2168-57bb-913a-9c6d9d263f09
Feed Name: CIO Security
The article profiles UKG's CIO Prakash Kota discussing how the company leverages agentic AI, voice agents, and a democratized innovation framework to improve experiences for frontline workers across retail, manufacturing, and healthcare, and emphasizes the importance of CIO-CHRO partnership for successful adoption.
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