ServiceNow’s AI control tower offers hazy view of spend
ID: 46e00074-9e6b-5083-9fb1-a457acd95bbe
STIX ID: report--46e00074-9e6b-5083-9fb1-a457acd95bbe
Feed Name: CIO Security
The excerpt explains that ServiceNow customers receive a fixed number of AI "assists" with their subscription and may pay for additional usage; industry commentators warn that per-assist metering could force organizations to closely monitor AI usage and increase budgeting complexity as adoption grows.
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