How AI Changed Vishing: Case of PlugValley

PlugValley is an operational AI-driven vishing-as-a-service platform that automates voice phishing attacks by combining selectable synthetic voices, caller ID spoofing, voicemail detection, scripted call flows, and a marketplace for leads and stolen credentials; the report documents operator workflows and live sessions where OTPs and other sensitive data are captured in under a minute, highlighting how the platform lowers the skill floor and enables high-volume fraud.