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Arkana Ransomware Attack on WideOpenWest: What You Need to Know

ID: 31ef9459-9795-5938-a1ab-cca5005cd922

STIX ID: report--31ef9459-9795-5938-a1ab-cca5005cd922

Feed Name: SOCRadar Blog

Threat Score
75/100

Date Published: 2025-03-25

Date Updated: 2026-04-30

Author: Ameer Owda

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Arkana, an emergent ransomware group, allegedly breached ISP WideOpenWest (WOW!), claiming access to over 403,000 customer records, control of critical backend systems (AppianCloud, Symphonica) with the ability to push malware and manipulate transactions, exfiltration of sensitive PII (SSNs, credit card data), and public doxxing of senior executives as part of a ransom/sell/leak extortion model.

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