Changing A Tire While Going 60mph

The author reflects on the Google Gmail outage and cloud resiliency, noting that while automation handles small failures, Google prefers human oversight for larger-scale outages due to unpredictable cascading effects. The piece recommends that organizations perform thorough due-diligence on cloud vendor architecture—reviewing redundancy, regional distribution, points of failure, and fault tolerance of access/entry points—to ensure business continuity and reduce the risk of service interruptions.