Mistakes to Mastery: Get to Know Phishing Defense Coaching from Huntress SAT | Huntress

This document introduces Huntress Security Awareness Training’s Phishing Defense Coaching, a feature that automatically enrolls users who click simulated phishing emails into personalized coaching sessions led by threat researchers. It explains the workflow—from acknowledging the test, collecting reasons for clicking, delivering targeted guidance, and reviewing the exact phishing scenario—to build user awareness and confidence. Early beta results highlight common motivators for clicks and show most learners felt better prepared afterward, positioning the feature as a data-informed enhancement to phishing resilience training.