Don't Get Your Security from Your RMM Provider: The Risks You Should Know | Huntress

This Huntress blog post warns against sourcing security tooling through RMM providers, arguing that added vendor layers can cause confusion and slow incident response; it recounts a customer experience where a Lorenz ransomware infection resulted in poor coordination between the RMM and security vendors and required the client to hire an incident response firm, and promotes dedicated security services (Huntress 24/7 monitoring) as the remedy.