How Progressive Computing Combated a Large-Scale Cyberattack

This case study recounts Progressive Computing's experience as a victim of the July 2021 Kaseya VSA supply-chain ransomware attack by the REvil group, which simultaneously affected thousands of endpoints across MSP client networks; it describes the operational impact, key lessons (need for incident response planning, involving cyber insurance, communications choices, and the value of culture), and community responses such as the Volunteer Response Corps and the Huntress Neighborhood Watch Program.