How Huntress Achieved a Blazing Fast MTTR | Huntress

This promotional report from Huntress highlights their SOC capabilities and an average 8-minute MTTR, citing breakdowns (12 minutes when issuing incident reports, 4 minutes for alerts closed without a report), high-resolution rates (85% within 15 minutes, 97% within 30 minutes), and 78k confirmed high/critical incident reports in 2024. It attributes fast response to purpose-built tools, ownership of the tech stack, a follow-the-sun human analyst model assisted by AI, and contrasts their approach with slower, outsourced or siloed alternatives; it is not an incident analysis or technical threat report.