Scammers pretending to be Microsoft had help from US executives

This article reports that two former executives of call-tracking firm C.A.Cloud Attribution pleaded guilty to aiding tech-support scams by selling telephone numbers, call recordings, call-forwarding services, coaching fraud clients on evasion tactics, and operating a call center that conducted scams; the piece describes the scam pattern, the defendants' facilitation over multiple years, and upcoming sentencing.