AI-Powered Marketing Service “Active Listening” Deceived Customers: FTC

**Executive Summary:** The FTC found that Cox Media Group and partners marketed a fraudulent "Active Listening" AI advertising service that falsely claimed to capture and analyze consumers' conversations from smart devices and that consumers had opted in; in fact the product resold email lists, did not use voice data, fabricated consent, and resulted in a $930,000 settlement with CMG paying $880,000 and two partners paying $25,000 each.