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New “Complaint Stealer” Malware Escalates, Targeting Cryptocurrency Wallets & Hospitality Sector

ID: 3981b163-7e15-53c3-a510-759c790e724b

STIX ID: report--3981b163-7e15-53c3-a510-759c790e724b

Feed Name: Cofense Blog

Threat Score
70/100

Date Published: 2023-10-19

Date Updated: 2026-04-27

Author: Cofense

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Cofense Intelligence reports an escalating phishing campaign distributing a new information-stealing malware named "Complaint Stealer," which targets cryptocurrency wallets, mining-related system data, and browser-stored credentials. The campaign uses hospitality-themed complaint lures, password-protected archives hosted on mega.nz, and leverages legitimate tools (AutoIT, PKWARE) while bypassing Secure Email Gateways such as Cisco IronPort and Microsoft ATP; observed samples share a common C2.

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