Reduce Phishing MTTR Without Adding SOC Headcount

The report argues that SOCs suffer from high MTTR due to manual, fragmented phishing investigation workflows and inconsistent decision-making, not lack of headcount. It promotes automation with intelligent enrichment to reduce noise and focus analysts on high-confidence cases, citing examples such as cutting 144,000 monthly alerts to ~200 actionable cases and reducing phishing response from a week to under two minutes, and positions Cofense as a solution to deliver instant context, automated classification, and rapid enterprise-wide remediation.