Why the “AI SOC Agent” narrative misses the point: The future is about security outcomes, not workflow augmentation

The report argues that a true AI SOC should autonomously triage 100% of alerts with forensic, explainable accuracy, moving beyond workflow augmentation to measurable security outcomes. It critiques Gartner’s framing of AI SOC agents as early-stage productivity tools, emphasizing outcome metrics such as total alert coverage, verdict accuracy, low escalation rates, explainability, and rapid feedback loops. The piece asserts that enterprises already operate production-grade AI SOC platforms and promotes Intezer’s Forensic AI SOC as an example of this operational reality.