Quality Assurance in Intezer’s Autonomous SOC: A Scientific Approach to Excellence

The document outlines Intezer’s scientific QA approach for its AI SOC, featuring **Step 1 – Alert Validation** via 5% random sampling and user “Thumbs Up/Thumbs Down” feedback to achieve a 95% confidence level with <2% margin of error; **Step 2 – Establishing Performance Metrics** such as a 3.81% escalation rate, accuracy (false/true positives), investigation time, and definitive classification rate; and **Step 3 – Feedback Loop** including pattern recognition, impact analysis, iterative refinement, and environment-specific adaptation, emphasizing transparency and measurable, continuous improvement for SOC effectiveness.