Customer-Driven Innovation: AI and Automation Highlights from EXPONENT

ReliaQuest's recap of the EXPONENT customer conference highlights the GreyMatter security operations platform enhancements, emphasizing AI-driven features and automation that integrate with many security tools to reduce mean time to respond. The piece positions AI and automation as complements—not silver bullets—to a modular platform approach, arguing that security teams should build their own platforms and focus on impactful investigations rather than repetitive Tier 1 work.