Why Cybersecurity Is Now an Operational Discipline for MSPs

This advisory warns MSPs that AI-driven attacks, phishing-as-a-service and ransomware-as-a-service are lowering the barriers for attackers and amplifying risks—particularly identity-based attacks against Microsoft 365 tenants—and argues that excessive, poorly managed security tool sprawl undermines operational resilience; it recommends consolidating security into unified platforms, codifying incident response playbooks, and prioritizing operational maturity to improve detection, response, and scalable protection.